FAQ

WHEN WILL MY ORDER SHIP?

On average, it takes 1-3 business days to process and ship your orders.

DO YOU OFFER INTERNATIONAL SHIPPING?

Not at this time. Maybe one day we can expand! 

If you want Fairly flora outside the USA, send me an email at elizabeth@fairlyflora.com. 

MY PACKAGE IS STUCK/STATUS IS NOT UPDATING. WHAT DO I DO NEXT?

Please reach out to the carrier directly for an update.

If your package never arrives, kindly send me an email at elizabeth@fairlyflora.com.

CAN I CANCEL/RETURN/EXCHANGE MY ORDER?

Unfortunately, we are unable to cancel, exchange, or return orders.

If you receive damaged merchandise, please reach out for a replacement at elizabeth@fairlyflora.com.

WHAT DO I DO IF MY ORDER ITEMS ARRIVE DAMAGED?

If an item arrives damaged, please reach out to elizabeth@fairlyflora.com with pictures of the damaged item and a description of what happened. 

We will evaluate your situation and ensure any issue is corrected to your satisfaction.

CAN I BECOME AN AMBASSADOR?

There is no Fairly Flora ambassador program at this time. However, we are always watching tagged posts for cute social media content! Tag us @fairlyflora in your favorite posts.

ARE ALL DESIGNS ORIGINAL?

Yes! All designs are created by Elizabeth, our Foundress. 

We do not believe in the utilization of AI to produce art.

HOW SHOULD I WASH MY CREWS/APPAREL AND BLANKETS?

I recommend washing on your gentle cycle in cool water. Tumble dry low.

A gentle approach will increase the lifespan of the designs and preserve the fabric.